By: Ann Knapp | CRP, GMS, CMC

April 27, 2021

Household Goods Moving Trends Continuing to Adapt to COVID-19 Pandemic Requirements

Moving industry trends in 2021 will see a continuance of the van line and household goods moving industry’s robust response to COVID-19. The pandemic’s immediate and broad impact has been met with effective solutions to help keep everyone safe during the entire moving experience. These solutions include:

  1. Virtual surveys to document the contents of homes. These surveys help ensure greater accuracy for moving estimates relating to goods being moved, the time required for packing and moving, and labor requirements for the job. Many customers prefer these surveys, and the industry strives to use this technology wherever possible due to its convenience and degree of accuracy.
    Even after effective vaccines are distributed, the industry will continue to use virtual surveys for the great degree of convenience and accuracy they provide. Also, many of the other helpful and healthy practices will remain in place to ensure continued safety for both our employees and our customers. These measures will provide peace of mind throughout the moving experience.
  2. As the virus continues to rise in certain areas, providers stay informed and will reinforce all of the measures in place to ensure safety. For 2021, providers will continue to follow all of the COVID-19 business continuity plans they put into place in 2020. These plans include the use of appropriate personal protective equipment, face masks, social distancing, cleaning supplies, hand sanitizer, and fresh supplies of packing materials.
  3. The industry expects drivers may be in line just after healthcare workers to receive vaccinations. Drivers are often in contact with the general public and are constantly moving, so vaccination would be a great way to further reduce any possible virus transmission.

What's Trending in Workforce Mobility for 2021?

This article is an excerpt from our 2021 Workforce Mobility Forecast. Download a complete copy today, or watch a recording of our latest Thought Leadership Series webinar on the trends that are shaping the industry.

GMS Experts Are Here to Help

GMS is a leader in the relocation industry and keeps track of the latest household goods moving trends. Our certified relocation team can help you with any of your corporate relocation needs and provide you with the latest information related to mobility in today’s rapidly changing environment. We can assure you that all of our partners are moving household goods with safe and healthy procedures. Let us help you handle moving your employees, get in touch with us today!

Director, Transportation Services Ann has over 20 years of leadership experience in the moving and relocation industries. She is a council member for the International Association of Movers (IAM) Leadership Alliance. As a 2nd generation mover, Ann has worked in all areas of the industry from survey scheduling to claims settlement which has provided her with a well-rounded understanding of the ins & outs of moving. Ann is responsible for the day-to-day operations of the Transportation Team, the GMS Transportation Network, managing contracts, policy advisement, and monitoring quality.

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